This is a pain that most of us have felt while performing QA. Solutions are hard to come by: business-driven pressures, lack of a voice within the larger organization, or antiquated assumptions hold us back from finding improvements.
This presentation will discuss the purpose-driven approach I defined to align the QA team at Aspiration Partners. We are able to start with a singular mission statement, and break it down into the clear activities needed to accomplish that mission.
I will also discuss some tactics we used to deploy this approach within the rest of the organization. We positioned the QA team as a partner to the other groups in the company, and level-set their expectations. This reduced friction and allowed us to focus ourselves more directly on providing value.