Today’s digital transformation in Quality Assurance (QA) involves leveraging technology, processes, and data to improve software development and testing efficiency and effectiveness. This can significantly impact various phases of the Software Development Lifecycle (SDLC). Measuring the quality throughout the entire software development and testing lifecycle, from inception to production, is essential for delivering successful and reliable software products.

Since Quality should be a continuous focus at every stage or phase of development, there are some Key Performance Indicators (KPIs) and metrics in QA that should be aligned with the Software Development Life Cycle (SDLC) phases to measure the impact of these changes.

• Inception/Planning Phase
• Design Phase
• Development Phase
• Testing Phase
• Deployment/Release Phase
• Post-Production/Operations Phase
• Feedback and Improvement Phase

There may be other KPIs and metrics to measure quality, but each organization may vary with the KPIs or metrics based on the specific goals and the nature of the software projects.

These KPIs and metrics are important as they help continuously improve in terms of measuring the quality of the projects and also in today’s digital transformation of Quality Assurance processes.

Takeaways from the talk:

So, now, how do we explore and dominate in this new QA era? And what do you think is the best answer on why should we not hire you?