Craig is a software enthusiast with over 20 years of experience across development, testing, and leadership, yet still claims to learn something new every day. Equal parts tech nerd and people person, he’s passionate about designing systems that prioritize quality in a fast-evolving tech world. When he’s not writing code, books, or blog posts, you’ll find him designing board games, running absurd distances, or trying (unsuccessfully) to get Nick Fury to return his calls. A firm believer that great software starts with great people, Craig speaks internationally on all things software and still hopes the Force will awaken in him one day.

Explores how the combined power of AI‑driven testing and shift‑left practices is reshaping the way teams build, validate, and deliver software. Attendees will learn how AI enhances quality engineering through intelligent test generation, predictive defect detection, autonomous maintenance of test suites, and faster, more reliable feedback loops.

• Participants will leave with a clear understanding of how to evolve their quality engineering practices to meet the speed, complexity, and expectations of today’s digital landscape.

2025 was chaotic. Unexpected failures. Confidently wrong answers. Deepfakes, data breaches, and broken guardrails. Yet within that chaos lies an invitation: to rebuild digital transformation on a foundation of trust, humanity, and intentional quality.

In this talk, the audiance journey into the future of testing, where AI quality is no longer just a technical requirement, but a moral responsibility. We’ll unpack the AI Quality Burger, a simple, human-centered model that helps testers validate data, model reasoning, safety, ethics, performance, and long-term impact. Through stories, emerging trends, and practical tools, you’ll see how testers can become architects of reliability in a world racing toward automation.

This talk is a call to action: to place humanity at the centre of AI, and to engineer trust at every stage of transformation.

• A practical understanding of how to embed human-centric quality into AI transformation.
• A practical framework ( i.e., the AI Quality Burger) to guide testing from data integrity to model reliability, safety, fairness, and user trust.
• Exposure to modern tools and techniques for detecting hallucinations, validating grounding, testing for bias, and ensuring end-to-end workflow reliability.
• Strategies to move from gatekeepers to architects of trustworthy AI, building systems that people and organisations can rely on with confidence.

Craig is a software enthusiast with over 20 years of experience across development, testing, and leadership, yet still claims to learn something new every day. Equal parts tech nerd and people person, he’s passionate about designing systems that prioritize quality in a fast-evolving tech world. When he’s not writing code, books, or blog posts, you’ll find him designing board games, running absurd distances, or trying (unsuccessfully) to get Nick Fury to return his calls. A firm believer that great software starts with great people, Craig speaks internationally on all things software and still hopes the Force will awaken in him one day.

Craig is a software enthusiast with over 20 years of experience across development, testing, and leadership, yet still claims to learn something new every day. Equal parts tech nerd and people person, he’s passionate about designing systems that prioritize quality in a fast-evolving tech world. When he’s not writing code, books, or blog posts, you’ll find him designing board games, running absurd distances, or trying (unsuccessfully) to get Nick Fury to return his calls. A firm believer that great software starts with great people, Craig speaks internationally on all things software and still hopes the Force will awaken in him one day.