Crafting end to end customer experiences through a digital lens.
Don’t replatform your commerce tech without talking to me first!
From the first time I was exposed to the internet (’92-ish), I knew it would change everything, forever.
I could never imagine how much I would come to love the internet, use it to communicate through and sell things on.
I’ve had the great privilege for the last 17+ years to help organizations build the most exciting, compelling, differentiated, integrated and technically sound digital shopping & engagement experiences imaginable. I’ve also been able to create, evolve and focus digital mindsets to support this process.
It’s this ❤️+? approach that makes me unique.
As a digital native with deep omni-channel commerce expertise (B2C | B2B | DTC), I’m passionate about and love what I do. I bring together the core tenets of online success – traffic, conversion & customer lifetime value – with a wider solution that encompasses business goals, systems, processes and integration/automation.
Possessing extensive industry relationships allows me to recommend the right technology & partners, at the right time, whatever the scenario. I can also take the helm of particularly challenging digital projects and see them through to successful completion.
It is my mission to help lead, inspire and encourage better digital execution in the businesses I am involved with. I’m also proud to ‘Pay It Forward’ by taking an active role in digital events and producing industry relevant content, encouraging everyone to lift their digital game through constructive knowledge sharing.
I’m a thinker & a doer and I look forward to connecting with other digitally focused peers and organisations to explore what we can achieve together!
Oh and I ride fast motorbikes, play Squash, Scuba Dive and generally have fun as often as I can. ?