Tom is a Quality Assurance professional with 25-years of experience testing a variety of mission-critical, SaaS-based products in the Financial Services sector. Tom has served in a lead role on numerous testing projects, where his role was to manage the quality engineers, the testing process, the usage of test tools, the implementation of a master test plan – all with the goal of delivering high quality software to our customers. Tom currently serves as a leader and mentor to 24-QA professionals in the U.S., India, U.K. and the Philippines. Tom has achieved 2-certifications from the International Software Testing and Qualifications Board (ISTQB), as well as Certified ScrumMaster (CSM).