Results oriented leader with comprehensive management and technical background
• Experience in working effectively with high profile customers and senior management
• Expertise in partnering relationships, project/resource planning, hiring and mentoring
• Skilled in incorporating SCRUM/Agile software development processes and methodologies
• Proven track record in leading globally distributed teams
• Proactive, quick learner and a team player with excellent analytical and communication skills
• 14+ years Internet/Enterprise experience in Customer Success and Quality Engineering