Rowan a co-founder of Boxfish Limited, a business process management software company, enabling organisations to become a Lean Enterprise. He recently held the position of National Head of Advisory for Datacom, NZ’s largest IT services company. He brings over 20 years of consulting experience at a Director-level advising clients on digital transformations focusing on process optimisations using Lean methods and tools. He tells real-life stories of good practices vs. best practices especially in the areas of platform implementations and software development practices.